Outage for days now
So it's been 3 days since I've had an "outage" that no one around me has. You ever going to fix it or am I going to refuse to pay for the lack of service? Don't send a bot to say "I'm sorry please ...
Forum Discussion
@Jcarlo3026
Thanks for reaching out to us today and for selecting Cox as your provider. I understand how difficult it is to wait for service restoration after a big storm, and I apologize for the interruption! Please know our techs are working around the clock to restore services in your area. Due to the complexity of the restoration process, we're unable to provide an estimated repair time. We appreciate your patience while our crews work to get your service back up and running. For information about our storm recovery efforts, please visit www.cox.com/hurricane.
Jonathan J
Cox Moderator
Thanks for reaching out to us today and for selecting Cox as your provider. I understand how difficult it is to wait for service restoration after a big storm, and I apologize for the interruption! Please know our techs are working around the clock to restore services in your area. Due to the complexity of the restoration process, we're unable to provide an estimated repair time. We appreciate your patience while our crews work to get your service back up and running. For information about our storm recovery efforts, please visit www.cox.com/hurricane.
Jonathan J
Cox Moderator
