Forum Discussion
WiderMouthOpen
Esteemed Contributor
Just to rule things out, have you tried bypassing the router and connecting direct to the modem? If that is also 180Mbps, can you post your signal levels? 192.168.100.1 in a browser then login with username admin and password is "password" unless you changed it. Under Cable Connection, there should be downstream and upstream levels but I am mostly curious about your OFDM channel.
KirstieN
2 years agoNew Contributor
yes that is what i mean by wired and wireless. i have a desktop attached to the modem directly. I have a technician coming out today so i am hoping to get something resolved. but this is ridiculous.