Forum Discussion
RegularCustomer
New Contributor
So frustrating when I need to reset my modem 4 times to watch a single movie over 2 days.
RegularCustomer
2 years agoNew Contributor
For future reference, emailing Cox at the provided email address was much more successful in getting a response (as opposed to the Tier-1 call-center people who just say it's my fault/problem). I emailed I was going to pull the cable from the box to the street if they didn't respond.
- JonathanJ2 years agoFormer Moderator@RegularCustomer
Glad to hear we were able to assist you when emailing our social media team. Please reach out anytime.
Jonathan J
Cox Moderator
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