Moderator scope and priority
I know this topic may be a little meta but since it has come up recently and other posts, I wanted to touch upon it separately. What exactly are the roles and responsibilities of the moderators here?...
Forum Discussion
I will have to say, that based on forum credentials, they cannot look up accounts. There is not enough information in a person's forum login to be able to access their account, UNLESS, the moderators can access a person's login credentials. I do not know if they have that access or not. I am basing my theory on the fact they do NOT have the access to see a person's login credentials, and therefor need them to email them.
On Facebook, they can see a person's email address, so they don't need to have that emails, twitter (X), as well.
Well it would seem that at least some of the moderators can look up accounts for at least some of the users because I have seen it happen. Maybe something changed and only people with access to the old system can do it like it's a license issue. Or maybe it's a login issue like they only have so many user names. Or maybe it has something to do with people who have accounts tied to cox.net emails? And then maybe the thing that changed was that Cox no longer has control of the Cox.net domain? It would be really helpful if I don't know a moderator could tell us. Not in any way that would give proprietary information just in a general way that would help the form and the people who use it. Is there anything a user can do so it is easier for a moderator to look up their account. And if so, why was that not mentioned in the welcome sticky? It doesn't matter as in I'm not trying to play the blame game. I'm just trying to understand the problem to try to figure out the best way to fix it. But I also understand that it really doesn't matter because this form won't be here for long. I just thought it would be worth it to talk about it. Maybe when people are feeling talkative because they are polishing resumes.
