Forum Discussion

HandsomeChef's avatar
HandsomeChef
New Contributor III
5 years ago

Las Vegas: Daily Outages, Oversold Nodes, Bandwidth Decreasing and Constant Disconnects

I was posting regularly here from Sept - Nov. as I had the worst experience I could've imagined with an ISP. No upload speed at all, 17 straight days of 'unplanned outages', constant disconnects all ...
Whatever95's avatar
Whatever95
New Contributor II
5 years ago

I have the exact same issue rn. Cox should do something about this. I got really high latency and a lot of packet loss which I cannot game anything in the daytime. After 12pm, everything seems fine again. Really pissed me off for paying the same price and not meeting any of my expectations. I think people should keep reporting on this forum so they at least gotta do something about this. 

  • DannyS's avatar
    DannyS
    Moderator
    5 years ago
    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We can definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the complete address with a link to this thread so we can get started.
    -Dan