Forum Discussion
ColleenD
Moderator
Hi, Everyone. Our mail team is aware of an issue affecting some customers at this time. They are engaged and working towards a resolution. We apologize for any inconvenience this has caused. -ColleenD Cox Support Forums Moderator
H20
6 years agoNew Contributor
Does this have anything to do with the 10-12 hour lag on some of my email being delivered to my inbox?
- Phuhque6 years agoNew Contributor
Good chance. Do you know how to look at the internet headers of your messages? If so, go toss them here: https://mxtoolbox.com/EmailHeaders.aspx This will show where the delay was and how long it was to each hop.
If you don't already know how to get them, search for how. A little knowledge goes a long way.
- H206 years agoNew Contributor
Thanks. My husband who loves this kind of stuff will check it out.
- Becky6 years agoModeratorHi H20, there was an issue yesterday that caused some customers to experience email delivery delays. This problem was resolved last night, and delivery queues are now back to normal. -Becky, Cox Support Forums Moderator