internet outage every day at 5:20 AM
every morning for the past few months my internet goes out for about 4 minutes at exactly 5:20 AM. I work in the mornings and so having this happen is a disruption. i have been working around it, an...
Forum Discussion
I have been experiencing the same issue here in Oklahoma City. I called Cox and they suggested that I was imagining things but they would "make a note" of the issue. I did a reset on my modem and the time of the outage shifted to later in the day, but it still happens EVERY DAY. I've been a Cox customer for 15 years, but with this issue, coupled with the inferior picture quality I get sometimes when trying to watch live sports and the regular price increases -- and the fact that AT&T now has fiber in my neighborhood, I'm in the process of moving all my email to my Gmail account so I can say goodbye to Cox's horrible service.
- @ticOKC, We may have to send out a tech since you are constantly experiencing this issue. Please send us an email with your full name, address, and a brief description of the issue to cox.help@cox.com. Thanks. -Allan, Cox Support Forums Moderator.
