Forum Discussion

rdgraham1's avatar
rdgraham1
New Contributor
2 years ago

How can I have a device restarted that I connect to a coxwifi hotspot on that's not working. The name is Setup-318C the address is 1919 n la Canada green valley az 85614?

How can I have a device restarted that I connect to a coxwifi hotspot on that's not working. The name is Setup-318C the address is 1919 n la Canada green valley az 85614?
Bruce's avatar
Bruce
Honored Contributor III

Other providers participate in the hotspots (CableWiFi).  Device may be offline, removed, relocated, etc.  Who knows...send an email.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

But shouldn't the name(SSID) be CableWifi or CoxWifi?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    OP is being specific.  I haven''t used a hotspot so I don't know how it displays in a list of wireless networks.  OP got "Setup" somewhere.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      The link provided make it clear:

      "Select the CableWiFi or CoxWiFi wireless network"

      Sounds like OP is having trouble connecting to a private network.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        2 years ago

        I don't think it's a question on how to log in nor think OP is logging into another hotspot with Cox credentials.  I also don't know what utility or app OP is using to resolve the IP, but...although seemingly helpful...the Help Desk would only need an address.