Forum Discussion
I am going to place my router in line once again, as the data that I have collected has concluded that my issue is still occurring within my modem (or onward) and my router has nothing to do with it.
Considering how consistent the packet loss is, I expect that it will go out again and I will be left waiting days for assistance (which is unacceptable).
I hope that someone tries to reach out to assist, because I am going to look elsewhere for service at this point. Getting someone out for assistance was hell and since it didn't resolve anything - I am left wondering when I can expect consistently good service.
I understand that the issue in intermittent, but while the issue is ongoing - no phone/chat tech can help beyond telling me there is packet loss or rebooting. If I do experience a loss, like I did over the weekend and I cannot get help - I will utilize 15Mbps DSL over spotty 100Mbps service.
Thanks.
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