Cox email fails to forward ...
Cox email fails to forward ...
Our IP cameras send a daily health message to a unique Cox address.
That address is set to forward to a second Cox address.
In turn, that second address is set to...
Forum Discussion
Hi Crownview, we definitely want to assist you in resolving these email issues. Can you please provide a link to this forum to our team at cox.help@cox.com? Also, is this happening on the Cox Webmail server, on http://myconnection.cox.com? -Kevin M. Cox Support Forum Moderator
Hello – Today I checked my cox.net accounts; auto-forwarding (followed by removal) seems to be working once again.
Although, one inbox contains over 30 older emails that were received and retained there (from me) instead of auto-forwarded (to another cox.net address). I had cleaned out such detritus from the latter, some days earlier.
So for now, case closed.
I remain annoyed at the ineffective “support” that I was subjected to, including arbitrarily changing my password while doing nothing, saying that an additional $10/month would be required for any supprt (ludicrous, as I was reporting functional failure of Cox server), and saying that a requested supervisor would return my call (never happened), and so I was frankly surprised to receive a support follow-up email on 3/22.
- Hi Crownview, I'm glad to hear that the auto-forward function is working again. If you experience any technical issues in the future, please reach out to us here or email us at cox.help@cox.com. I believe our team has more tool access than the chat team. -Becky, Cox Support Forums Moderator
