Copyright infringement
I have been receiving varies emails and text messages from cox. Complaining about Copyright Notifications they have been receiving. Since the beginning of October, I have since taken many steps to se...
Forum Discussion
SOMEONE HAS HACKED INTO OURS DOWNLOADING ILLEGAL GAMES WE HAVE DONE CALLED COX 3 TIMES.. KEEP CHANGIN PASSWORDS THEY SAY... BUT THEY HABENT DONE **bleep** ABOUT IT NOW OUR INTERNET HAS BEEN CUT OFF 4 DA 2ND TIME CUZ MORE HAVE BEEN DOWNLOADED... WW EVEN MOVED DA MODEM OUTTA LIVIN RM TRYIN 2 PREVENT DA HACKS... WTF IS COX DOIN IDK WHATELSE 2 DO 2 PROTECT OUR INTERNET
Hi,
I apologize for the experience you have had. It sounds like you have received a notice about multiple DMCA violations. This happens when we receive a complaint that the IP address you are using is being used to share copywritten materials such as Games, Movies, TV shows, or Music, updating your wifi password is a good start to make sure only devices you trust can connect through your home network. We also recommend checking computers and phones for the game that is being shared to delete it and to uninstall any torrent-like programs that may be sharing this. Please reach out to us privately so we can investigate this further with you. our email address is cox.help@cox.com Please include your name full street address and the link to your forum post. We also asked that you keep your comments family-friendly on our forums since it is available to all ages.
Greg
