Forum Discussion
falc
5 years agoNew Contributor III
Chandler is highly oversaturated. File with the FCC/FTC/AZ AG as they oversold the area and your CMTS (10.28.x.x) is overloaded with no available upstream bandwidth causing latency and packet loss. They willingly oversubscribed and now need to do node splits to correct the issue which will take months due to city permits, equipment purchase, contracting, etc. File complaints with the FCC/FTC/AZ AG and then find a new ISP if you don't want to wait months paying full price for service you can't use.
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