Forum Discussion
KevinM2
6 years agoFormer Moderator
Hi Ajgringo619, your modem does not appear to be responding at the moment, and I'm not seeing any outages reported in your area at this time. Can you please check to ensure that all cables are secured nice and tight? If you have a splitter, I recommend bypassing it, to see if this temporarily resolves the issue. Here's some more information on how to improve the service:
http://bit.ly/2Kq4uR5
http://bit.ly/2UZZff1
Please feel free to email us at cox.help@cox.com, should you need any further troubleshooting assistance. -Kevin M. Cox Support Forum Moderator
http://bit.ly/2Kq4uR5
http://bit.ly/2UZZff1
Please feel free to email us at cox.help@cox.com, should you need any further troubleshooting assistance. -Kevin M. Cox Support Forum Moderator
ajgringo619
6 years agoNew Contributor III
I've already got someone coming out tomorrow.
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