Profile highlights/ Home Network Activity issues on App
Anyone having issues with the cox app saying their profile highlights and Home Network Activity saying try again later with no stats? I've restarted the gateway several times, and nothing.
Forum Discussion
@NathanTravathan
What type of device are you experiencing this on also have you tried uninstalling and reinstalling the app?
Jonathan J
Cox Moderator
Android 11, and yes, multiple times.
- Hi @NathanTravathan
Can you please click 'Connect' at the bottom of the app, then go to devices, then select a device, and let me know if the Network Activity is showing up under that section?
Ben S.
Cox Support Forums ModeratorIt's not on any device. Just shows it trying to load.
- @NathanTravathan
Can you please click on "More' at the bottom and tell me what the Version number is under the word 'Sign Out'?
Ben S.
Cox Support Forums Moderator
It's showing no data usage on the app which is weird.
