Forum Discussion
JonathanJ
Former Moderator
@StevenWP
Make sure you had the SSID for the 2.4 and 5 GHz set the same and that the channels are set to automatic. Please check the link https://bit.ly/2WoP2bP.
Jonathan J
Cox Moderator
Make sure you had the SSID for the 2.4 and 5 GHz set the same and that the channels are set to automatic. Please check the link https://bit.ly/2WoP2bP.
Jonathan J
Cox Moderator
StevenWP
5 years agoNew Contributor
The doorbell and lights run on the 2.4 only. Will that make a difference since the 2.4 is the only one that says "temporarily full."
- StevenWP5 years agoNew Contributor
As suspected, it did nothing more than give the same name to both 2.4 and 5 GHz. The issues remains.
- MariaL5 years agoModeratorHi StevenWP,
Your wireless network’s bandwidth is shared with each device that is connected to the internet. We can certainly investigate this issue further; however, we will need some information in order to do so. Please email my team at cox.help@cox.com with this post, your full name, and your complete address.
Maria
Cox Support Forum Moderator
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