Forum Discussion

Doyle_Wilson's avatar
Doyle_Wilson
New Contributor
5 years ago

Problem with 2.4 band getting "Access Point temporary full". Does Cox have limit on devices?

I keep getting error message on 2.4 band "Access Point temporary full"  So my Ring doorbell drops connection along with some of my other devices.  I have rebooted Cox gateway, which clears up problem...
StevenWP's avatar
StevenWP
New Contributor
5 years ago

I begin getting the same message a couple of days ago. I only have a few devices running wirelessly. My TV's and computers are wired with CAT 6. Any solutions? I called Cox 3 times and the advice was to unplug the router....didn't work. I have the panoramic wifi with gigablast in Norman, OK. 

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago
    @StevenWP

    Make sure you had the SSID for the 2.4 and 5 GHz set the same and that the channels are set to automatic. Please check the link https://bit.ly/2WoP2bP.


    Jonathan J
    Cox Moderator
    • StevenWP's avatar
      StevenWP
      New Contributor
      5 years ago

      The doorbell and lights run on the 2.4 only. Will that make a difference since the 2.4 is the only one that says "temporarily full."

      • StevenWP's avatar
        StevenWP
        New Contributor
        5 years ago

        As suspected, it did nothing more than give the same name to both 2.4 and 5 GHz. The issues remains.