Forum Discussion

subhajit's avatar
subhajit
New Contributor
5 years ago

Problem activating own modem (Highest Service Level)

Hi, I have an old modem (TPLINK TC 7610) which I tried self-activating and landed in a page where I was asked to contact Customer Support. I am currently on Preferred 150 plan and the agent said th...
MaryF's avatar
MaryF
Former Moderator
5 years ago
Hi Subhajit,

We'd be glad to take a closer look into your modem activation issue. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post.

Mary
Cox Support Forums Moderator