Pro-Rating or adjusting Bills
Seems COX should adjust/lower customers bills when they had internet outages that recently occurred for hours at least 3 times a week. Same goes for their other services. Just saying !
Forum Discussion
you need to call customer service not tech support for credit
- Hello Rglancey,
Thank you for contacting Cox Social Media. I truly apologize that the services were not working. We can take a look into your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks
Karen
Cox Forum Support
