Pro Connect Charges
Hey all, I know I'm not the first customer with this issue but wanted to post to spread awareness to something that I haven't seen addressed yet: if you have a technician come to your home to check...
Forum Discussion
Hi ianadamstx. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. I regret that you weren't advised of all aspects of what to expect when the technician came out and of any possible charge that may accompany the service call especially when new services are self connect versus pro connect. If we can be of any help in the future, please reach out to us on X at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
