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skynetnv's avatar
skynetnv
New Contributor III
11 months ago
Solved

Prepaid: Provisioned wrong, website doesn't work to fix it

Interesting fact: I worked for Cox back when it was Cox@Home and was let go after helping people on the older version of these forums (that's not a typo). This is the "Straight Up internet" specifi...
  • skynetnv's avatar
    skynetnv
    11 months ago

    I'm good to go now. 

    They provisioned the modem, but then had to clear the ARP cache before everything started working, and I verified with speed test that all seems to be well.  I'm using it now to type this.

    Appreciate everyone's replies.