Precisely Timed Daily Cox Network Outages
What could cause a Cox system outage to occur everyday at exactly the same time for many days in a row?
For 8-days in a row, the outage occurred at 7:11am, and for the past 4-days it has occurred a...
Forum Discussion
I am SO TIRED of these DAILY outages. EVERY.SINGLE.DAY!!! I was having this trouble before, so I upgraded my service last summer and was told these issues would magically disappear. Now I pay more for the same crappy service. Lately the issues happen at least 20 times every morning. Cox obviously can't handle the load being placed on their network; I understand that. I'm frustrated at paying more for service that doesn't work though. It impacts my work and my daughter's schooling.
Hi rnwells81,
We know how important it is to stay connected and we’d like to investigate this issue for you. Please send our team an email at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter and Facebook through the links below:
www.facebook.com/.../
https://twitter.com/CoxHelp
Maria
Cox Support Forum Moderator
We know how important it is to stay connected and we’d like to investigate this issue for you. Please send our team an email at cox.help@cox.com with this post, your full name, and your complete address. You can also reach out to us on Twitter and Facebook through the links below:
www.facebook.com/.../
https://twitter.com/CoxHelp
Maria
Cox Support Forum Moderator
Maria, can you please answer the questions posted here? I'm sure that others looking at these posts would like to hear a technical explanation from Cox about what could cause a daily outage and the exact same time.
- Hi MetairieCoxCustomer,
It appears you have reached out to us via email. We recommend receiving support through one platform to avoid any confusion.
Maria
Cox Support Forum Moderator
