Forum Discussion
abaker1992
4 years agoNew Contributor II
The Tech came out today at 1pm on the dot. He checked around and said he saw nothing wrong, but of course the problem wasn't occurring at the time. He was here for an hour and checked the box outside, checked inside and saw nothing, but the issue is still there and now with the random outages (One this morning and One literally an hour after he left) what is actually going on? Still getting spikes from hop 2 and so on even after the modem has been moved to a different room. This is without running anything and it's steadily spiking.
Edit: Right after making this post and another signal response post, a 3rd outage occured.
- abaker19924 years agoNew Contributor IIDownstream
Channel Bonding Value Index 1312345678910111214151617181920212223242526272829303132159Lock Status LockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedFrequency 855 MHz783 MHz789 MHz795 MHz801 MHz807 MHz813 MHz819 MHz825 MHz831 MHz837 MHz843 MHz849 MHz861 MHz867 MHz873 MHz879 MHz885 MHz891 MHz897 MHz903 MHz909 MHz915 MHz921 MHz927 MHz933 MHz939 MHz945 MHz951 MHz957 MHz963 MHz969 MHz300000000SNR 40.5 dB41.5 dB41.3 dB41.2 dB41.2 dB41.1 dB41.1 dB41.2 dB40.9 dB41.0 dB40.9 dB40.8 dB40.6 dB40.4 dB40.3 dB40.1 dB40.3 dB40.4 dB40.5 dB40.3 dB40.2 dB40.0 dB40.1 dB39.9 dB39.9 dB39.7 dB39.7 dB39.5 dB39.4 dB39.0 dB38.7 dB38.5 dBNAPower Level 0.7 dBmV0.8 dBmV0.8 dBmV0.8 dBmV0.9 dBmV0.9 dBmV1.0 dBmV1.1 dBmV1.0 dBmV1.1 dBmV1.0 dBmV0.9 dBmV0.9 dBmV0.5 dBmV0.5 dBmV0.5 dBmV0.6 dBmV0.8 dBmV0.9 dBmV1.0 dBmV0.8 dBmV0.8 dBmV0.9 dBmV0.8 dBmV0.8 dBmV0.8 dBmV0.7 dBmV0.7 dBmV0.6 dBmV0.2 dBmV0.1 dBmV0.2 dBmVNAModulation 256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAMOFDMUpstreamChannel Bonding Value Index 12345Lock Status LockedLockedLockedLockedLockedFrequency 36 MHz30 MHz24 MHz17 MHz12 MHzSymbol Rate 51205120512051202560Power Level 35.0 dBmV35.3 dBmV35.3 dBmV34.8 dBmV31.0 dBmVModulation QAMQAMQAMQAMQAMChannel Type ATDMAATDMAATDMAATDMAATDMACM Error Codewords Index 123456789101112131415161718192021222324252627282930313233Unerrored Codewords 465703694337529780337536973337543658337551823337559523337566431337573705337580814337586836337595869337602782337609704337616886337623814337631511337639558337644932337652822337660303337667227337674608337682455337689849337695502337702248337709220337715713337722292337728127337731687337736048465703694Correctable Codewords 98045000000000000000000000000000000000098045000Uncorrectable Codewords 000000000000000000000000000000000- Allan4 years agoModerator@Mr. A, Outages can certainly cause intermittent issues with the service. Please let us know if the issue continues after the outage has been cleared. We may need to take a closer look for you if it does. -Allan, Cox Support Forums Moderator.
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