POP and SMTP problems
When is Cox going to get this POP and SMTP problem fixed. Continuous problems sending/receiving emails in Outlook. Always get a wiwindow popping up that wants the password, which is there and is corr...
Forum Discussion
Hi Everyone,
We can confirm what the settings should be for the email client however we don't offer support for the client program or software. Since there are multiple settings for the servers, please pay close attention to the server name, port number, and authentication. If one of the settings are wrong, the client will give an error message. Please make sure the settings match what is provided in this link.
https://www.cox.com/residential/special-offers/secure-email.html
Trying different options won't be helpful. If the settings are correct and you are still having issues, please check all the devices you use to retrieve your email and make sure they are the same incoming server type. If one device is a POP server and another is IMAP, the POP server can cause the IMAP to timeout. If there is a reason why you are using both types, please let us know. We might be able to duplicate the intended outcome with only one server type.
We can confirm what the settings should be for the email client however we don't offer support for the client program or software. Since there are multiple settings for the servers, please pay close attention to the server name, port number, and authentication. If one of the settings are wrong, the client will give an error message. Please make sure the settings match what is provided in this link.
https://www.cox.com/residential/special-offers/secure-email.html
Trying different options won't be helpful. If the settings are correct and you are still having issues, please check all the devices you use to retrieve your email and make sure they are the same incoming server type. If one device is a POP server and another is IMAP, the POP server can cause the IMAP to timeout. If there is a reason why you are using both types, please let us know. We might be able to duplicate the intended outcome with only one server type.
