Same for me here. I also have Outlook and cannot get email to operate properly. Has just happened in the past couple of weeks. Have been on the phone with Cox service and they have gone through the email settings as well as recreated my account and changing password, etc. Has been 2 phone calls and 3 internet chats with service, and no fix yet. It has temporarily been fixed, but happens again. Am getting request to enter password. Password is correct. Am not able to receive emails, and on occasion, not able to send either. But I do get the emails through Cox webmail as well through my cell phone. I concur with other users, please fix this Cox, I am in the process of finding another internet provider, as well as home phone and cable. Service has not been good.