I cannot believe that with all the downtime COX never offers to make good even when they send the service out notifications. We live near 13th and Ridge and service both internet and TV has been awful for months. Will be looking to change in a year when contract is up as many in the neighborhood have.
Hello, I apologize that you not only have had poor service but that this has not been handled well. I'd like to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
