Forum Discussion

DarrellEstWare's avatar
DarrellEstWare
New Contributor
21 days ago

Poor internet Service

I go to school,my internet service keeps buffering too much,it buffs every 10 minutes,why am I paying $70 a month for this service for? I need it fixed

  • Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you! 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    What do you mean "go to school"? Are you taking a class from home? Or are you connecting to the internet at your school? If so, how does that have to do with Cox? If you mean your home network, what model modem and router do you have? Is it just wifi connections or does it effect wired connection too?