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cdmcglauflin's avatar
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Poor Download speed. Checked Modem Event log. T4 time out?


For the past 2 weeks I have been experiencing poor internet speeds.  Some days its 10mbps and some other days its 30mbps when its supposed to be 150 mbps.  I have continually time after time chatted with cox and alls they have done is reset my modem remotely.  I work from home so having good internet is crucial as I am in a lot of meetings daily.  I checked the modem event log and here is what I found.  I also captured a photo of my cable connection page.  I don't know what any of this stuff means, but . I hope it helps.

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