pocket loss!!!! its something to do with cox's end!

Question

&nbsp; 0&nbsp; DESKTOP-1R9J411 [192.168.0.66] &nbsp; 1&nbsp; 192.168.0.1 &nbsp; 2&nbsp; 10.1.88.1 &nbsp; 3&nbsp; 100.120.244.238 &nbsp; 4&nbsp; 100.120.245.19 &nbsp; 5&nbsp; nyrkbprj01-ae3.0.rd.ny.cox.net [68.1.5.157] &nbsp; 6&nbsp; 68.105.31.75 &nbsp; 7&nbsp; ae1-br01-eqny8.as57976.net [137.221.71.33] &nbsp; 8&nbsp; et-0-0-2-br02-eqch2.as57976.net [137.221.65.8] &nbsp; 9&nbsp; be2-pe01-eqch2.as57976.net [137.221.69.71] &nbsp;10&nbsp; chi-eqch2-ia-bons-02.as57976.net [137.221.66.11] &nbsp;11&nbsp; 24.105.62.129 
Computing statistics for 275 seconds...&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Source to Here&nbsp;&nbsp; This Node/LinkHop&nbsp; RTT&nbsp;&nbsp;&nbsp; Lost/Sent = Pct&nbsp; Lost/Sent = Pct&nbsp; Address&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DESKTOP-1R9J411 [192.168.0.66] &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 1&nbsp;&nbsp;&nbsp; 0ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 192.168.0.1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 2&nbsp;&nbsp;&nbsp; 7ms&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp; 10.1.88.1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 3&nbsp;&nbsp;&nbsp; 8ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 100.120.244.238 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 4&nbsp;&nbsp; 10ms&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp; 100.120.245.19 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 5&nbsp;&nbsp; 15ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; nyrkbprj01-ae3.0.rd.ny.cox.net [68.1.5.157] &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 6&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp; 100/ 100 =100%&nbsp; 68.105.31.75 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 7&nbsp;&nbsp; 35ms&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp; ae1-br01-eqny8.as57976.net [137.221.71.33] &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 8&nbsp;&nbsp; 36ms&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp; et-0-0-2-br02-eqch2.as57976.net [137.221.65.8] &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 9&nbsp;&nbsp; 30ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; be2-pe01-eqch2.as57976.net [137.221.69.71] &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp; |&nbsp;10&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp;&nbsp; 99/ 100 = 99%&nbsp; chi-eqch2-ia-bons-02.as57976.net [137.221.66.11] &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp;11&nbsp;&nbsp; 33ms&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 24.105.62.129

john86 · Answer

needs to be fixed! help!

allan · Answer

Hello,

We will need to take a closer look at this issue for you. Please send us an email with your full name, address, and three traceroutes for comparison to cox.help@cox.com.

Thanks,
Allan
Cox Support Forums Moderator

jamesrgg · Answer

Ive been having the exact same issue, ill did several 30 packet pings and had some that were 10, 25 up to 40% packet loss pinging google.

kevinm2 · Answer

Hi James, I am detecting slight, intermittent packet loss on your modem. If you'd like additional assistance, please email us at cox.help@cox.com. Our best course of action may be to send out a service technician. -Kevin M. Cox Support Forum Moderator

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pocket loss!!!! its something to do with cox's end!

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