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Mr_Coffee1's avatar
Mr_Coffee1
New Contributor
2 years ago

Please reset hotspot modem

Having issues logging into Cox WiFi hotspot.  Can you please reset the Cox WiFi hotspot modem near Gilber Rd & Lockwood St in Mesa.  Thank you. 

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    If the hotspot modem is located in a business they may be able to powercycle it, barring that, a ticket cannot be submitted for a hotspot until they have received more than 1 complaint on that specific transmitter. What problem are you having?