Cox has been around for a long time. My internet went out this morning in Glendale,AZ. Cox knows, I can see via the app, so why does it take the whole day for your technicians to repair the problem?!?
It destroys our weekend & you NEVER compensate! Get your stuff together Cox or the first second we can vote your monopoly out, you’re done!
Hello BatMorph. I apologize that being in an outage has had such a negative impact on your weekend. We work to restore service as quickly as possible when it is out. Due to the complexity of repair work, some outages take longer to resolve than others. I would be happy to assist you with an outage credit; however, the public forum isn't suited to protect the personal information I will need to do so. Please reach out to us on Twitter at CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it.
