Plan upgraded without my consent
I was chatting online with tech support to simply ask "how many devices should work with my current plan" after he told me 5, I said my connections are awful by just having two devices on wifi. I the...
Forum Discussion
So...you're being charged to rent the Panoramic but don't even have a Panoramic?
I don't know if Cox will restore your original plan via email...worth a shot...but if not, you'll need to call Cox to restore your original plan.
As soon as the rep starts trying to persuade you to spend, spend, spend...just hang up and call again. You'll eventually get a non-pushy rep to restore your plan.
As far as your awful WiFi with your personal gear, we can troubleshoot this later.
cox.help@cox.com
