Last night I signed up for Cox service and an installation at my new apartment. I received a text to schedule a phone call to discuss/confirm my appointment for the installation. The number called me at the agreed upon time, and prompted me to press 1. The man on the other end wanted my phone number associated with the account, PIN for my account, and answer to my security question. This sounds insanely sketchy. The number that texted and called me was addressed in Reno Texas, and was 1-800-234-3993. Need to confirm this is a legitimate Cox Communications representative.