Forum Discussion
Becky
7 years agoModerator
Hi Socal, phishing emails that seem to originate from a Cox IP (or are sent from an @cox.net email address) should be sent to abuse@cox.net following the Abuse Submission Guidelines at www.cox.com/residential/support/reporting-spam-phishing-and-virus-abuse.html. It should also be sent to phishingreport@cox.net as an attachment. To send as an attachment using Cox Webmail, open the email that you want to forward as an attachment. Click on the "More actions" icon in the upper right corner of the email, then click "Save as file" to save the email to your computer. Go back to your Inbox and click Compose. Enter "phishingreport@cox.net" into the To field, add a subject, and add any comments in the body of the message (if applicable). Click Attachments, locate the saved email on your computer, and then click Open. Finally, click Send. If using Outlook, click New Email, fill in the To and Subject fields, and then click on the Insert menu. Click "Outlook Item" to attach another email, and locate the phishing email that you want to send as an attachment. Double-click on the phishing email and press Send. -Becky, Cox Support Forums Moderator
socal_transplan
7 years agoContributor III
thanks for clarification. i'll save this & give it a whirl. please respond to the other message here tho, as i am interested too.
- Becky7 years agoModeratorForwarding phishing emails as an attachment rather than just forwarding the email is ideal. This preserves the headers of the original message. -Becky, Cox Support Forums Moderator
- socal_transplan7 years agoContributor III
but as i said, my old school eudora mail client has a "blah,blah, blah" button which brings in the full headers, then i simply forward it. are they not usable in that format? got another one today & so will try your method. sounds more complicated tho.
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