Paying for 300 Meg... Not getting close to that. Five technicians in one month

There have been a few times either myself or a neighbor have not been able to get satisfactory answers from Cox over the years, and they were policy questions and not technical questions.  You can locate a county representative and try to have them contact Cox to get an answer.

In my case I am in Fairfax County, VA, and had to have a Fairfax County government representative contact Cox to get them to answer a question for me about phone number forwarding.