Cox licenses the Panoramic(xFI) platform from Comcast. The hardware that was used for the guest network was changed to broadcast the CoxWifi hotspot. This makes any changes unlikely, not only because Cox doesn't decide how the platform is designed, but because the CoxWifi hotspot is used by Cox mobile cell phones to move some of the traffic to Cox's network(via wifi calling) and not Verizon's cellular network. If you want a guest wifi, buy your own router. If you need to know why using your own router is better, you are probably in big trouble security wise.
I was completely content with my own router ********. Cox threatened to double my rate unless I took their newest deal that required me to install their router.
*edited for language by moderator*
Why am I the **bleep**? I don't work for Cox. I don't make their rules. All I can do is tell you the reality of the situation. You presented a problem, no guest wifi, and I gave you a solution, use your own router. If Cox is giving you push back, switch to a different ISP. Either way though, I don't suggest using the ISP's hardware. Not only does using their hardware cost you money(usually), but it gives you less features/performance, you have no control over what the firmware is or when it's updated, but since the platform are used by so many on different ISPs in different countries, it becomes a huge target for bad guys because the same attack/vulnerability can get you into more systems.
PS. To the moderators, why is it OK to say the A word but not A word with hole in it?
lwk1436 Welcome to our Community Forums and thank you for your feedback regarding guest networks on Cox issued equipment. I'll pass your comments along to our product team for consideration in future enhancements. Your comment was edited for language. Please remember our ground rules. Be respectful. Hostile, derogatory, or mean posts will be removed. If you would like to review our purpose and guidelines please see https://forums.cox.com/discussions/internet/welcome-to-the-internet-forum/147058 For any concerns specific to your account please reach out to us via a private avenue (on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com) so that we may assist you.
Guest network capability cannot be added back to pano wifi modems, due to WiFi cable boxes utilizing what was once the guest network.
Actually, the Guest network capability was removed, and used for WiFi cable boxes, not the hotspot. Hotspot was always part of the software, but the guest network, that was taken away to be used for WiFi Cable Boxes.
Interesting. I was going by what I heard someone say on Reddit, from someone who said they were a Cox employee. Also it made sense because the guest SSID was lost around the same time as they started to broadcast CoxWifi. Not saying you are wrong, but what data are you going off? Also, does that mean it has 3 ways to separate data? The data for customer internet, the data for CoxWifi, and the data for cable boxes? How does the system track the customers data and not the other 2? VLAN?
I was Data Tier 2, and then CAG. I also worked hand in hand with Docsis engineering on several projects. The MOST UNFORTUNATE one, was my Netgear CG6300BD, which was bricked with a firmware upgrade. That's when Cox gave me my DG2460 Arris wifi modem. Still have it, though on a shelf as a backup.
Something else that this made me think of. How does the gateway produce these different SSID? Do they use different radios? Is it 2.4 or 5Ghz? I assume the SSID for the TV boxes are hidden, but is it a generic SSID or something custom for each box? I am wondering if you can use a wifi analyzer app and set your retail router to broadcast the same for the boxes to connect.
