Good evening Dustin,
All pod units are visible and not blocked by furniture or any other large object. Both pods that go offline are within 20 feet of each other and where I connect with them. This usually makes it so that when one goes down, I automatically reconnect to the other, but when they both go down at once, that solution isn't available. It's been happening just as frequently now even with the manual restart and unplugging/wait/re-plugging cycle.
The pod units themselves all are pretty hot to the touch which leads me to think that perhaps the heat is affecting them but I can't seem to get them to cool down when they're in use and plugged in. I would think that they have some sort of cooling function built in to them but I'm unsure. Conversely with a larger portion of people staying home due to the uncertain times, do you think that perhaps it's a combination of the internet usage and pods?
When time permits,
