Forum Discussion
LatitiaS
4 months agoModerator
Hi 2008malibu,
That is indeed most troubling. Safety is our number one concern, and I am glad that you returned the device but regret we lost a loyal customer. Would you mind contacting us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com with your previous account details. I would like to review the interaction with the agent you spoke with, as we want to ensure nothing like this happens to anyone else should they come across a potential hazard.
Thanks!
Cox Support Forums Moderator
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