Panoramic Gateway Router Broken
Hello, I was in the middle of playing on my PS5 when the Internet suddenly went down. The panoramic gateway router suddenly would not turn on and has no light on when plugged in. I tried resetting i...
Forum Discussion
Hi rrozniarek,
I'm sorry to hear you've lost service. Service calls do not result in the fee when the issue is found to be with Cox equipment or Cox signal delivery. If you're using a Cox provided modem, this can also be swapped at our store.
If the modem is no longer lighting up when tested in a different power source, it sounds like the swap would be needed. If you'd like me to arrange service call for that, I'd be glad to do so. Please feel free to email us at cox.help@cox.com
Thank you.
