Panoramic app can’t access any settings including port forwarding
I tap View Network Details/Advanced Settings/Port forwarding and I receive message “Something Unexpected Happened”.
I recently changed my service and was required to use the Panoramic modem. The app didn’t work from day one. Changing the WiFi name and PW seemed to work, but I would get an error logging in. Support was able to change the 5GHz PW, but not the 2.4GHz. Support then opened a ticket. I decided to login directly using IP address and that worked! I also changed the IP address to 192.168.1.1 and assigned some static addresses to devices.
I now need to add 1 port forwarding entry and I’m getting the above error in the app and you’re not allowed to changed port forwarding when logged in directly. Even the EDIT button for WiFi disappeared. Support opened another ticket and said they usually respond fast. After about a week I called again and support escalated the ticket. Another several days and nothing. A Factory Reset didn’t change anything. Any help would be appreciated. Thanks.
WHY WOULD COX FORCE THEIR CUSTOMERS TO USE AN APP THAT DOESN’T WORK?