Forum Discussion

jakep31's avatar
jakep31
New Contributor
10 months ago

Packet Loss

Hi, my internet download and upload speed are great and my ping while gaming stay between 30 and 50ms. However, I have the unstable packet loss notification the entire time that I am gaming. Oddly enough, this normally doesn't impact the game a ton but can be annoying. It does however kill my twitch stream entirely. I'm hard wired into my router with an ethernet cord and have changed it out multiple times. Does anyone have any ideas of how to fix this? 

packet loss
  • JuanC's avatar
    JuanC
    Moderator
    10 months ago

    Hello. I'm sorry to hear you are having issues. Please contact us by emailing us at cox.support@cox.com for support.

     

    Thank you,

    Cox Forum Moderator