Hello, I noticed you're performing a traceroute on a wireless connection. In viewing the traceroutes, hop 6 and hop 7 are Cox Communications and Google servers, respectively. In regards to the "100% packet loss," this could be ICMP deprioritization. Some servers and routers down-prioritize ICMP echo requests. This is normal, and isn't indicative of an issue, as the packets still reach future hops without timing out. Are you able to perform a traceroute on a hard-wired connection, and include trace it to the videogame server IP Address you're having issues with? -Kevin M. Cox Support Forum Moderator