packet loss over 2 months time
I have been expericing random packet loss over the past 2 months, have had a cox tech come out twice and blame my modem, i have sinced changed modem and routers 3 times, its very frustaing not being ...
Forum Discussion
Hi @Abdaniel
I know how frustrating it is to have packet loss. I have run a ping test on your modem and I get 0% packet loss. I have checked your network and there are no outstanding issues in your area. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I know how frustrating it is to have packet loss. I have run a ping test on your modem and I get 0% packet loss. I have checked your network and there are no outstanding issues in your area. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
