Packet loss in Gainesville Florida
Starting this week, I've increased packet loss a few times an hour. During these times, I'm not seeing DOCSIS channels resync, nor am I seeing my Arris SB8200 report any connectivity loss. This even happens overnight, and it also interferes with a Cox.com speed test when the packet loss is happening.
Fri Apr 3 09:44:26 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Fri Apr 3 09:44:37 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Fri Apr 3 10:00:51 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 10:08:41 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 10:19:18 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 10:52:24 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Fri Apr 3 10:57:06 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 11:08:06 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 13:43:23 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 14:25:28 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Fri Apr 3 14:25:49 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Fri Apr 3 23:57:34 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Sat Apr 4 00:02:38 EDT 2020: 10 packets transmitted, 0 packets received, 100.0% packet loss
Sat Apr 4 00:50:02 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Sat Apr 4 10:00:35 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
Sat Apr 4 11:09:57 EDT 2020: 10 packets transmitted, 1 packets received, 90.0% packet loss
I've already looked at https://forums.cox.com/forum_home/internet_forum/f/internet-forum/25345/packet-loss-and-latency and sent an email to that address; is there anything else I can do?