packet loss high ping horrible service
getting horrible packet loss... where my ping is bouncing all over the place and everytime a tech comes out they say everything is good to go... but it isnt and im just wasting 50 dollars everytime and im paying for gigablast service and im not receiving any of it. i asked for a new modem from the tech and he told me he cant do that so i bought a new modem myself and cox cant connect it??? im getting to my last nerve with this company and it horrible service. i have replaced everything on my end and im not using a router or anything and its just me on the HARDWIRED connection and i cant game at all. techs are clueless.. costumer service is a joke. and im just wasting 200 bucks a month for speeds i get better with my hotspot. i have done everything i can i replaced every wire/Ethernet and its still the same. this ISP is a joke.