Forum Discussion
megacherr
5 years agoNew Contributor
this sounds like my exact issue. i had to basically cancel my bundle to use a personal router/modem. However they did have someone come out and saw line damage but still getting crazy ping spikes which interferes with my job. They always tell me the same thing, so basically they just call me a liar because the speed test they do doesnt show anything. I've even had them blame my work VPN, which i have logs to prove that the issue just isnt on my vpn. im glad you were able to get some answers. im hoping to get some!
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