Packet loss from 4pm to 11pm PST last 2 nights - anybody else?
Anybody else?
Last 2 nights - pings to www.google.com start dropping from ~4pm to 11pm. Pings to other endpoints unaffected.
Almost seems like congestion upstream?
Forum Discussion
Hi Tmkdev,
Thanks for reaching out to us through Cox Forums! Your modem signal looks good at this time and we are not seeing any packet loss on our end. In order to look into the issues that you are experiencing I ask that you reach out to us while it's happening. I recommend reaching out to us on our Facebook page (www.facebook.com/coxcommunications), our Twitter handle (www.twitter.com/coxhelp) or via email at cox.help@cox.com. We respond through these platforms within an hour or less.
Maria L.
Cox Support Forum Moderator
Thanks for reaching out to us through Cox Forums! Your modem signal looks good at this time and we are not seeing any packet loss on our end. In order to look into the issues that you are experiencing I ask that you reach out to us while it's happening. I recommend reaching out to us on our Facebook page (www.facebook.com/coxcommunications), our Twitter handle (www.twitter.com/coxhelp) or via email at cox.help@cox.com. We respond through these platforms within an hour or less.
Maria L.
Cox Support Forum Moderator
