Forum Discussion

Sen94's avatar
New Contributor

Packet loss and internet drops.

Starting a week ago constant dip of ping and packet loss; also the occasional internet connection drop. I've restarted router several times and no luck.

2 Replies

  • King2006's avatar
    New Contributor

    I've been having the same problem cox is sending someone here on monday to try to remedy the problem.

  • Hi Sen94. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us via email using Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator