Forum Discussion

Reinhard's avatar
Reinhard
New Contributor II
6 years ago

Outlook for Mac Email problem after Cox maintenance

I have Outlook for Mac2011 on a MacBook Pro.  This morning my Outlook stopped working. When I went into the Cox website they said they were doing maintenance.  Since then, my Outlook won't work altho...
blackeneth's avatar
blackeneth
New Contributor III
6 years ago

I can't believe it's been a week and the problem isn't solved yet.

JTA's avatar
JTA
New Contributor
6 years ago

I agree, it's outrageous that a company like Cox doesn't have the technical expertise to fix their own email problem.  It's evident that they did something on December 5th and sadly nobody knows what it was.  Come on Cox, do something to fix this, or at least explain intelligently what was done to stop us from receiving emails on outlook.  

  • chivegas's avatar
    chivegas
    New Contributor
    6 years ago

    Im having the same problem with outlook 2011.  Cant receive and error code 150.

    Cox seems to have no clue on how to fix this.  Im ready to dump cox if they dont fix the problem.  Im not upgrading office because of a cox failure.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hello, if you are able to send and receive emails on myemail.cox.net without any issues, we recommend reaching out to Microsoft for additional support. -Kevin M. Cox Support Forum Moderator