4 years ago
Can’t send emails from my account on my Apple devices. I was on the phone for 2 hours with Cox and they said it was an Apple issue. I was on the phone with Apple for an hour and they couldn’t help me, they were very helpful. What is the issue Cox?
- Hi Hooover. What is the error message you are getting when you try to send an email? If you are getting a message to enter your credentials, please make sure that your user id doesn't include @cox.net and also verify your password works by logging into myemail.cox.net. If the password doesn't work, you may need to change it to a totally new password and then update all devices and 3rd party email programs with the incoming and outgoing server settings. .- Lisa, Cox Support Forums Moderator