Forum Discussion

AlbertL's avatar
AlbertL
New Contributor
6 years ago

Outgoing emails with multiple addressees being rejected as spam

Beginning today, I've had several outgoing emails rejected by Cox's spam filter.  The trigger seems to be having more than one addressee - even just two recipients gets the message rejected.  The same message with a single addressee gets through.

  • LisaH's avatar
    LisaH
    Moderator
    6 years ago
    Hi AlbertL. Are you using the cox website to send emails or a 3rd party email program like Outlook, phone, tablet, etc? To further troubleshoot, please email this information to cox.help@cox.com and include your complete address, email address affected and name on the account. Thanks, Lisa - Cox Support Forums Moderator
    • AlbertL's avatar
      AlbertL
      New Contributor
      6 years ago

      Thanks, Lisa.  I'm using Outlook - I'll email the details as you request.